Technical Support

Job Description:

·        Willing to work in a technical voice process inbound process, call taking profile.

·        Providing Enterprise Service Desk support for issues with desktops, printers, applications etc.

·        Providing Support for IT Infrastructure Client, troubleshoot & resolve issues related to Windows Hardware, Printers, and Enterprise Applications like Outlook, VPN and Blackberry.

·        Basic computing skills.

·        Certifications like MCSE/CCNA /PMI/ITIL are preferred.

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