Technical Support Engineer

Job Description:

·        Customer Front Line for Trouble Reporting

         

·        Trouble Ticket Assignment to different technical teams

         

·        Escalation Management    

·        First & Second Troubleshooting for Voice Complaints

·        First Level Troubleshooting forIP/Transport Layer Issue Voip/IP.

Salary:INR 50,000 - 1,25,000 P.A

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Technical Support Engineer

Job Description:

Technical Support Engineer plays key role in supporting IT infrastructure in HYD Amazon sites.

This position act as a leader of the HYD IT team(covering several sites) as well as technical escalation point, thus we expect successful candidate to possess senior level knowledge on systems and networks,as well as leadership.

Therefore this position requires a person with wide and overall knowledge in local area networking, client OS, Linux, Windows and Active Directory network,

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Technical Support Engineer

Job Description:

·        Testing issues reported by customers in our web applications (RightAnswers Unified Knowledge Platform - RA UKP),verifying source of issues, escalating any defects and /or providing resolution/work around.

·        Refer to our knowledge base to find any resolution. Where no resolution is found, write knowledge articles into our knowledge base.

·        Web application debugging (Java environment) to identify application issues.

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Technical Support Engineer

Job Description:

Skills/ Experience required:

·        Significant proven IT Support experience with in a fast paced production based environment

·        Experience in remote support activities of servers on cloud environment (AWS) are given preference

·        Excellent communication skills (written and verbal)

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Technical Support Engineer

Job Description:

Skill sets:

·        Should be able to multi task, minimum supervision

·        Excellent communication skills

Job description:

·        Have knowledge on networking, troubleshooting.

·        Should give voice & e-mail support to US & UK clients.

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Technical Support Engineer

3DPLM Software Solutions Limited (3DPLM) is a 58:42 joint venture between Geometric Ltd., a specialist in Product Lifecycle Management (PLM) software development and Dassault Systemes (Nasdaq : DASTY; Euronext Paris : #13065, DSY.PA), the worlds leading provider of CAD tools and PLM solutions.

Established in 2002,at 3DPLM, we work on product development, industrialization, maintenance, documentation, and market support for cutting-edge and innovative products like CATIA, ENOVIA, DELMIA, SIMULIA, 3DVIA, Solid Works and ACIS.

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Technical Support Engineer

Job Description:

Assembling PC, TroubleShooting of PC, Basic Networking Problem,

Installation of Operating System and Ms Outlook or outlook express Installation.

Good technical knowledge and desktop level troubleshooting skills

Sufficiently good Analytical skills

Salary:INR 1,75,000 - 4,75,000 P.A

Industry:IT Hardware, Networking

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Technical support Engineer

Job Description:

3+ years experience in a technical support organization

Strong understanding of:

·                    Microsoft Windows Operating Systems and applications

·                    VPN, Firewall and other internet security technology

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Technical Support Engineer

Job Description:

·        The role is to assist with the operations of the company’s production platforms and environment as well as internal IT systems. Helping and supporting customer’s through analyzing service problem calls and resolving issues through to resolution.

·        Working with others in the technical team to ensure proper support of the internal business network infrastructure (hardware, software and communications, including VoIP phones, mobile devices and PDAs)

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Technical Support Engineer

Job Description:

·        The role is to assist with the operations of the company’s production platforms and environment as well as internal IT systems. Helping and supporting customer’s through analyzing service problem calls and resolving issues through to resolution.

·        Working with others in the technical team to ensure proper support of the internal business network infrastructure(hardware, software and communications, including VoIP phones, mobile devices and PDAs)

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Technical Support Engineer

Job Description:

Dear Candidate,

·        Trouble shooting of Operating System,printers, scanners, PCs.

·        Trouble shooting of software packages like MS Office, MS Outlook

·        Good communication and presentation skills required.

Having minimum 6 month experience will be first reference

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