Operations Manager

Job Description:

We are currently looking for a senior professional at the level of OPERATIONS MANAGER for the industrial products design and engineering services delivery business unit located in Powai - Mumbai from building automation, electrical products, power and Machinery domain.

The role will cover all aspects of Operations Management relevant to an engineering design services BU this covers all resources, man material, resource utilization and contract management also includes resource arbitrage and would be responsible to prevent revenue and PBIT leakage for the multiple global clients.

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Operations Manager

IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, health care, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.

IBM has been expanding its foot print in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. 

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Tags: Operations Manager, Operations Manager jobs, Operations Manager jobs in Bangalore, BPO Jobs, Call Center Jobs, Jobs in BPO, , Customer Service Jobs, , Technical Support Jobs, Jobs, Job Alerts, LokTv.net

Operations Manager

Job Description:

1.    Ensuring smooth pan India customer service operations

2.   Monitor and control Call Centre, email Centre and Back Office for effectiveness and efficiency

3.   Smooth vendor management

4.   Ensure timely training updates and quality control

5.   Ensure timely resolution of customer requests & complaints

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Tags: Operations Manager, Operations Manager jobs, Operations Manager jobs in Bangalore, BPO Jobs, Call Center Jobs, KPO Jobs, Jobs in BPO, Customer Service Jobs, Technical Support Jobs, Jobs, Job Alerts, LokTv.net

Operations Manager

Job Description:

·        Define project goals

·        On time project delivery with required quality

·        Devise delivery strategies, monitor budgets and report achievement & deviations

·        Establish process standards for new projects

Salary:INR 5,00,000 - 8,50,000 P.A

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