Customer Support Engineer
Job Description:
This Voice / Unified Contact Center Customer Support Engineer (CSE) position has the following responsibilities:
· Provide second line phone/email consultation to independently debug complex IP Contact Center problems.
· Provide systems/product training to peers with in the High Touch Technical Support (HTTS) team.
· Act as a focal point for large account network problem resolution.
· Act as a technical expert and go-to resource for the team.
Salary:Not Disclosed by Recruiter
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