Technical Support

Job Description:

·        Provides support delivery management ofPremier issues and services designed to improve customer IT operational fitnessin assigned accounts

·        Must be the trusted advisor to theaccounts Customer Support Manager (CSM) and the owner of the customers IToperational strength

·        Manages support delivery on reactiveincidents

·        Knowledgeable on a wide range ofHardware / Networking technology with industry recognized IT Operationscertification

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